Privacy Policy

Effective Date: from 15 July 2022

Pelago Labs Inc. and its subsidiaries and affiliates (“Pelago”, “we”, “us”, “our”, and similar terms) respects your privacy and values the confidence of its clients, partners, and employees.

This Privacy Statement applies to Pelago Websites (the “Services”). By using the Services, you agree to abide by the terms of this Privacy Statement.

This Privacy Statement explains how Pelago collect, process and disclose your personal data, and your rights in relation to the personal data it holds. It also describes your choices regarding use, access, and correction of your personal information.

This Privacy Statement supersedes any previous Privacy Policy or equivalent which you may have been provided with or seen prior to the Effective Date stated above. If any material changes are made on this statement, Pelago will notify you by means of a notice on the website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Your rights

Upon request, Pelago will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

You also have the following rights:

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

If you have any questions about how we use your personal data, or you wish to exercise any of the rights set out above, please contact us

How we collect your data

We collect your personal data in a number of ways, for example:

As is true of most websites, we also gather certain information from you automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), files viewed on our site (e.g. HTML pages or graphics), operating system, and clickstream data in order to analyze trends in the aggregate and administer the site.

The categories of personal data we collect

We collect the following categories of personal data about you for either operation or lawful obligation purposes:

The basis for processing your personal data (other than with your consent), how we use that personal data and whom we share it with

(i) Performance of a contract with our clients

We process your personal data because it is necessary for the performance of a contract to which your company is a party or in order to take steps at its request prior to entering into a contract. The use of your personal information is limited to the purpose of providing the service for which your company (our customer) has engaged us.

In this respect, we use your personal data for the following:

In this respect, we may share your personal data with or transfer it to the following:

(ii) Legitimate interests

We also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person.

In this respect, we use your personal data for the following:

In this respect, we will share your personal data with the following:

(iii) Legal obligations

We also process your personal data for our compliance with a legal obligation which we are under. In this respect, we will use your personal data for the following:

In this respect, we will share your personal data with the following:

If Pelago is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership uses of your personal information, and choices you may have regarding your personal information.

Marketing

We also process your personal data for our marketing purposes.

We will send you marketing about similar services we provide, as well as other information in the form of alerts, newsletters and invitations to events or functions which we believe might be of interest to you.

We will communicate this to you in a number of ways including by post, telephone, email, SMS or other digital channels.

If you object to receiving marketing and would no longer like to receive these communications from us, you can contact us.

We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

Cookies and tracking technologies

A “cookie” is a small computer file which is downloaded to your device. It collects information as to how you navigate our websites and the internet and helps us provide better services to you and tailor certain content.

Cookies may collect personal information about you. We use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole.

Cookies help us remember information about your visit to our website, like your country, language and other settings and searches. The Cookies will be used in following aspects:

For more information on how we use cookies please read our Cookie Policy, where you can also find information so you can delete cookies or block certain types of cookie. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Information Security

Pelago takes all reasonably practicable means to protect the data, both during transmission and once it is received, by restricting the access of data by authorized personnel only and incorporating security measures into equipment in which data is held. Encryption technology is employed for sensitive data transmission.
We maintain reasonable security procedures to help protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of the information you provide to us. Security procedures include, restricting the access of data by authorized personnel only and incorporating security measures into equipment in which data is held. Encryption technology is employed for sensitive data transmission.
However, please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. If you have any questions about the security of your personal information, you can contact us.

Minors

We do not knowingly collect, use, or disclose personal information from children under the age of 13. We request that these individuals do not submit such information to us. If you believe that we have inadvertently collected the information of a child, please contact us.

Links to Third Party Sites

The Services may contain links to other websites or online services that may be operated and maintained by Pelago or third parties and that are not under the control of or maintained by Pelago. This Privacy Policy does not apply to this third-party content. If you submit personal information to any third-party websites, your information is governed by their privacy policies. We encourage you to review the privacy policies of these third-party websites or services.

Retention of your data

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. We will only retain your personal data for as long as we have a lawful reason to do so. In particular:

Changes to This Policy

We may update this Privacy Statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

You may contact us for any reason by sending correspondence to the address below. You may also contact our Privacy and Data Compliance Officer by email.
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